Our administrative office hours are Monday-Friday 9am – 6pm. If you call, email, or text, please allow one business day for a response.

Our therapists see clients Sunday – Friday 9am – 9pm.

Our 50 minute session rates range from $180 – $300 depending on the therapist you are working with. 80 minutes sessions are pro-rated.

OSTC is working to make therapy available to people of all income levels. In this effort, we offer a scholarship program to 10% of the clients we work with. For more questions please email us and we will be happy to assist you.

Payment is due at the time of service. We accept credit cards, HSA/FSA cards, Venmo, and Cash.

You might be able to get reimbursed for out-of-network therapy! Click this link to see if you qualify for reimbursement.

We are considered an out-of-network mental health provider by all insurance providers.

What this means for you is that the work we do together, often stays between you and your therapist. It also means that you can pace our treatment in ways that are governed by your needs and not by the managed medical care system. Which otherwise would be dictated by your insurance company.

OSTC has partnered with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. To see if you qualify for reimbursement, you can use this link:

https://app.mentaya.com/

While we can’t advise you on what insurance plan to select, if you would like to have your out-of-network (OON) therapy services reimbursed through your insurance plan we recommend considering the following information. Please note, each insurance plan is different and you need to refer to your specific insurance plan details to see what coverage is provided.

Click Here for our recommendations.

Yes! Check out Mentaya’s FAQ page.com/patients.

Mentaya helps you use your "out-of-network" insurance benefits to get insurance to subsidize part of the cost of therapy.

We get people on average 62% of their money back!

Mentaya charges a 5% fee for each claim. And they will:

No work for you – we work with your therapist to submit claims!

We can submit claims retroactively (e.g. your old superbills from months ago!)

Faster turnaround time on reimbursement

We call insurance companies to fight denials!

Same-day access to our team of insurance experts

Concierge customer support

There are a few different ways! If you are a new client, you can set up a free initial consultation by booking directly using this link, emailing us at info@openspacetherapycollective.com, or calling (213) 534-7013,

Once you have started as a client, you will have a HIPAA-compliant Client Portal. Through this Portal, you can message us directly and securely, reschedule, cancel, and book appointments, and access all invoices, documents, and schedules.

Individual sessions are typically 50 minutes

Couples/Relationship sessions are 50 minutes weekly or 80 minutes bi-weekly

Group sessions are 80 minutes.

We’ll track the time and let you know when we are getting close to the end of the session so you can stay focused on the therapy process.

Cancel no less than 48 hours before your appointment to avoid receiving a full session charge. For example, if you need to cancel or reschedule a Monday appointment, you must cancel 48 hours before that appointment on Saturday.

We work with adults, teens, & pre-teens. While we currently do not work with children, we have some skilled colleagues who do. Please email us for referrals.

We work with individuals, couples, and partners in non-monogamous relationships of all genders and sexualities. Whether romantic, sexual, familial, or platonic, our choices of relationships often define how we experience the world. So, let’s talk about developing healthy relationships in whatever style fits you best.

In therapy, we will focus on the areas where you want to grow and reach your personal goals. Each session is designed specifically for you and how you learn and process best. We will spend most of our time talking through things. We’ll ask many questions, and we’ll work together to help find new tools that work for you to apply in your daily life.

Our sessions are about you, and our focus is on you. We are professionals here to help you, not someone who requires anything from you.

It blows us away how many clients come to us and say, “I had to leave my last therapist because they were treating me like a friend, telling me they saw me as their child or told me too much about how their experience was just like mine.” First, props to everyone who leaves a therapist that makes you uncomfortable. Second, a therapist should not be doing anything like that. You come to therapy to heal, process, and grow.

As your therapist, we are always on your side and always are here to help your meet your goals. We are responsible for creating a psychologically safe space where you don’t feel obligated to care for or perform for me.

Yes! Therapy doesn’t just happen in the office; it will become a big part of how you approach your life. Again, we will curate the best approach for you, but these assignments will give you new ways to reflect on what’s happening to you, care for yourself, and provide you with new information relevant to your experiences.

If we suggest something you don’t like or end up not having time to do the homework between sessions, it’s ok. We’ll talk about it and find strategies that work for you outside of therapy or discuss the barriers that prevent you from taking care of yourself and your growth during the week.

No! Laughter is so important to our mental health, and we will laugh in therapy. We know you’re funny, and that’s a huge strength we will use, even if you are the type of person who uses humor to avoid feelings. You can experience all your emotions and keep your sense of humor!

All therapists have been through Master’s Degree programs, have completed clinical internship hours, and are registered with the California Board of Behavioral Science (BBS).

Our licensed therapists have completed 3,000 hours of post-graduate work and most have years of experience and additional specialty training beyond that.

Our associate therapists are Master’s Degree graduates currently in process of accuring their 3,000 supervised hours. All associate therapists are clinically supervised by Kristen Crowe LPCC & Renae Johnson LPCC.

Check out the Meet Our Team page to learn more.

We are a group of trauma-informed, queer- and trans-knowledgeable therapists. We come from a client-centered and strengths-based approach. Our therapists have a range of different specialties, like Somatic Focusing, Art Therapy, and Dance/Movement Therapy among many more. Our goal is to have a therapist that will click with you and what you need, check out our Meet Our Team page to see who would be a good fit.

While there are therapists like this, we are not them. We also won’t sit there stoically and say, “Yeah, uh-huh”. Our therapists are vibrant humans who will actively join you in your therapy process to make your therapy process engaging and successful.

We are also humans in the world, are a part of your community, and we will show up as our authentic selves when we meet. We are warm, transparent, and direct. Your experience and feelings are real and important. We will validate you while compassionately challenging you to grow – whether that’s re-parenting yourself, addressing toxic relationship dynamics, processing through feelings that you’ve been avoiding, or finding new ways to know yourself more fully.

Our therapist’s session fees reflect their licensure status, experience, specialization, and education. We raise our fees annually to reflect our therapist’s increased skill and to reflect inflation.

While we can’t treat your dog, they are welcome to join us during our sessions. Animals are a gift and can be a big part of our self-care routine.

Great! We are looking forward to meeting you and assisting you in your personal growth. To start, book a FREE 15 minute intro phone call with your therapist of choice here.

Not sure who will be the right fit? Feel free to book an intro call with more than one of our therapists to help you decide.

Still have questions? Fill out the form below and we’ll get back to you within 24 business hours.

We sure do!

We have a bi-weekly group supervision made up like-minded clinicians who are also LGBTQ+ affirming, anti-oppressive, and anti-racist.

For more information about the group click here.

To join the group, schedule your intro call with Clinical Supervisor Kristen Crowe, LPCC, BC-DMT here.